Question 1

Can I cancel my order?

Accepted Answer

Yes, you can cancel your order up to an hour after the purchase.

Question 2

Can I return or exchange my order?

Accepted Answer

Currently, there are no refunds or  exchanges available. However, any  errors made by our process will be  corrected, and if the merchandise  you received is deemed defective,  you may be entitled to a refund. If a  refund is granted, your purchase  payment method will be credited.

Question 3

How do I report a defective product?

Accepted Answer

Please contact us at help@prayandgototherapy.com and include a photo of the products clearly displaying the defect along with your name, order number, and email address as they appear on the invoice. Please note that color differences are not a defect.

Question 4

What if I received the wrong product?

Accepted Answer

We apologize for the inconvenience and would like the opportunity to make it right. Please contact us at help@prayandgototherapy.com and include a photo of the incorrect products along with your name, order number, and email address as they appear on the invoice. We will send the correct product to you ASAP. You will receive a discount for your next order.

Question 5

How should I care for my items?

Accepted Answer

We recommend washing garments  inside out in warm or cold water on  the delicate cycle, then hanging  them to dry. Avoid bleaching and  tumble drying. Avoid touching the  pattern or design directly with iron.  Ironing from the inside out will  extend the life of the design.

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Frequently asked questions

Can I cancel my order?

Can I return or exchange my order?

How do I report a defective product?

What if I received the wrong product?

How should I care for my items?

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